What should I do if I want to cancel the trip?

ENJP

If guides cancel the trip already booked, cancellation fee will not occur for both guides and guests. In the case that it is necessary to change the contents or cost of the trip by the day before the trip or the trip will be canceled because of rainy weather, the trip must be canceled by guides.
However, if guides cancel without any legitimate reasons, there is a possibility that some kind of penalty will be incurred to guides.

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