TOMODACHI GUIDE may suspend or deactivate your account due to some cases listed below.
1. In case you make an inappropriate remark
2. In case you cancel reservations for too many times
3. In case we judge your behavior as a vicious action
4. In case you make a troublesome act during your tour
5. In other cases, we find you unsuitable for our service
Your account would be suspended or deactivated if your action corresponds to the items above.