To start consultation, first guests will answer a few questions about their trip, which are essential to ensure making the best trip on the web. Based on the results, several guides will propose plans to the guests. This is called a draft plan. After several suggestions have been received, the guests will select a draft plan that they are interested in, and the consultation with the guide who created the draft plan will begin. Guests can also start it with clicking on a "Contact me" button on a guide's profile page.