After the trip, guides can write a review for guests from "write a review" button "Your bookings" on your page or from URL in the mail is delivered the next day after the end of the trip from TOMODACHI GUIDE.
The review will be displayed when all the guest, main guide and support guide write reviews. If the review is not completed within two weeks after the trip finished, only the written reviews will be published.
Guests and guides write each reviews mutually. The main guide and support guide have reviews from guests, guests have reviews from main guide and support guide.
In the review, there are three items which are a 5-star rating, a review comment to guides or guests and a report comment to TOMODACHI GUIDE.
1. 5-star rating
In the 5-star rating, you are going to evaluate guides or the guest in 5 grades.
2. Review comments to guides or guests
In the review comment, it is a form where you can comment freely; such as what was good on the day, what was not good, what kind of thing was done and so on.
Below this form, there is an item to attach images. You can attach the memories of the day of the trip.
3. Report comment to TOMODACHI GUIDE
In the report comment to TOMODACHI GUIDE, you can write content you do not want to write in the review comments such as; things you do not want to tell directly to the guide or guests, dissatisfaction during the trip, advice leading to the growth of TOMODACHI GUIDE and more. These comments are only used for the improvement of TOMODACHI GUIDE. So please do not worry and feel free to write anything. We will not publish these comments to people visiting our website, guides and guests.