What is the ID confirmation?


We, TOMODACHI GUIDE inspect registrations by verifying ID for the purpose of safety and credibility. Guides cannot send guests "offer" and in return guests cannot reserve an activity until we confirm your ID.
You will have to provide us with an official identification that displays a photo of your face (passport). You can see ID information by going to "Profile" on your page. Only valid passport is acceptable for guests. Guides can choose one out of valid passport, drivers license, and student card + insurance card*.
*We require insurance card as well if you confirm ID by student card. Just put them together or take a photo that shows both documents clearly.

After requesting an ID confirmation, you will see the sentence, "Thank you for uploading your ID. Now, you can book guides. ID confirmation is in the process. It usually takes 2 to 3 business days." As stated, it will take 2 or 3 days to complete the authentication process. Your status will then be changed to "Pre-confirmed."
Once completed, you will receive the following "Confirmed. Thank you for registering" and your status will be "Confirmed."

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