There is honestly no right answers to how to do a proper consultation with guests. Everybody is unique in their own special way. Tomodachi Guide is a very personalized service, so we warmly welcome different sorts personalities. In fact, we encourage each one of you to fully express your unique personas. We however, have a couple of tips to help you get started and simply establish a style that truly fits you best from there.
[Ask Their Schedules]
Conversation on a message thread begins after you find a draft plan and choose the plan or its guide. Discussion goes dependingo on a guest's answer to questions regarding travels, but there may be something you need to make sure again.
After your hellos and the obligatory self-introduction, the first thing that you have to make sure is when is the guest coming to visit Japan. If their schedule seems it does not meet yours when you recheck it, tell them immediately! It will be unfortunate but it is still better than clouding them with uncertainty. The least you can do however is to reccommend other guides that you know to them. Then again since this kind of encounter rarely occurs, why don't you take the extra mile and suggest a time that matches yours. Chances are, your guests would probably make time for the guide that they find interesting. Of course, our message thread is not limited for trip consultation alone. You can talk about anything with your guest and get to know them better. Visiting Japan is not necessarily a "once in a life time" kinds of experience. Who knows, maybe you may be able to meet each other in the future. So, stay connected!