What should I do if a guest's message is unclear about what they want to do, or where they want to go?

ENJP

Various guests who use the service for the first time or even those who use it many times will go to the site to find guides who they can talk to. If message(s) arrive to your inbox, start by saying your hellos. One thing to remember is to always give them a response. In most cases, guests are not familiar with Japan. For that reason, they would not how to respond if you ask them where they want to go. In the event it happens, tell them about the area you're familliar with or the kind of things you can do; Also ask whether they have decided an itinerary for themselves. Even if you do not get what they want to do, tell them what you can do for them. The fact that they have pressed the "Contact Me" button that means the the guests are interested in talking to you or simply want to know you better.

Was this article helpful?Cic005 face smile 1227184ff42e9d672a6892dfe27e91689d05a218573c3489bbe64ccf915a8d0cCic006 face frown 0bc804105f1e0201000835a89c724a7eccb466245fd4fe8f61e5b014ada497ac

Related Articles