What should I do if I want to ask the guest for their contact information?

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TOMODACHI GUIDE recommends exchanging messages on TOMODACHI GUIDE. Guides may tell thier information including contact number or others to guests, but TOMODACHI GUIDE will not take any responsibilities for risks and damage arising from it. Also, TOMODACHI GUIDE will not take any responsibilities for losses caused by any communications. Please pay close attention if you share any contact information. About making a settlement, please make sure it goes through our system. If it does not go through our system, travel insurance will not apply to guests.
In addition, after a trip is booked, guests and guides can see each other's phone numbers as for emergency contacts.

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