What should I do if the Support Guide does not show up?

ENJP

If the support guide does not come to not only the preparation meeting for the trip, but also the meeting place at the meeting time on the day of the trip, contact the emergency contact of the support guide on "Your bookings" on your page. Let's also check the message thread. You might get some messages that the support guide will be late. Also, if you cannot call the support guide, send a message to the support guide.
Then, wait for a while. It may be just a little delayed arrival due to transportation delay. If you do not see the support guide after waiting for a while and you need any help, please contact us from the emergency contact of Customer Support is posted on "Your bookings" as an emergency call on the day of your trip.

Was this article helpful?Cic005 face smile 1227184ff42e9d672a6892dfe27e91689d05a218573c3489bbe64ccf915a8d0cCic006 face frown 0bc804105f1e0201000835a89c724a7eccb466245fd4fe8f61e5b014ada497ac

Related Articles