How do you cancel if it rains on the day of the trip?


It may be raining on the day of the trip. It is possible to cancel on the day of the trip, but please decide whether or not guides and guests have a trip the day before as soon as possible. If the trip is affected by the weather such as hiking activities, guides and guests are sure to check the weather forecast and prepare for the trip of the day with safety first in mind.
If guests asked guides for alternative travels or others in the case of rainy weather, guides can re-plan to guests and provide other travels. In this case, please decide in preliminary consultation between guides and guests.
Originally, if guides and guests already decided that the trip would be canceled in the case of rainy weather, please cancel the trip from the guide's side by the day before. Cancellation fee will be applied if it is done by the guests.
The definition of rain that Tomodachi Guide specifies is that the precipitation probability is 80% or more. Based on this definition, Tomodachi Guide will treat in case of troubles or questions of the cancellation in case of rainy weather.

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