What should I do if a supporting guide does not show up on a trip day?

ENJP

If a Supporting Guide suddenly becomes not able to join a trip on the trip day, please flow one of the ways described below.

1. Continue the trip without a Supporting Guide
If a Main Guide and guests decide to continue a trip without Supporting Guide, you can keep it going.
In that case, the guide fee of the Supporting Guide will return to the guests from Huber

2. Cancel a trip
If a Main Guide and guests judge that you cannot continue a trip, please cancel the trip by the Main Guide.
In that case, the trip itself will be canceled and the amount of money guests paid will be automatically returned.

In both cases, Huber does not compensate for any costs both guides spend.

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